When your employees report to work each day, you want them to end their shift in the same healthy condition they started in. Unfortunately accidents sometimes happen, so you have to know what to do if someone gets hurt.
Do everything in your power to make the process as painless as possible for the person, so they can focus their efforts on healing. Adhering to proper guidelines will ensure the employee receives the appropriate care and can keep you from being hit with a lawsuit.
Seek Medical Care
The sooner injuries are treated, the better, so get the person medical attention as quickly as possible. If you even suspect the injury is life-threatening, call 911 to ensure treatment is administered promptly. When a serious accident occurs, every minute counts, so don’t delay.
Even minor injuries must be cared for promptly, as they can become worse if left untreated. If you’re certain the person doesn’t require emergency medical attention, make sure they’re examined by a medical provider in a timely manner.
Know Your Responsibilities
As an employer, you’re required by law to provide employees with a safe workplace. The Occupational Safety and Health Administration has a strict set of standards for employers, so if you’re not already familiar with them, it’s time to get acquainted. The injured employee has a right to file a claim, so provide them with the forms and report the incident to your insurance company.
Get the Facts
Knowing exactly what caused the accident is imperative, because it can keep you from getting sued. Ask the injured employee to provide a detailed account of the incident, but don’t stop there. Interview witnesses, take photos, review any video footage you have that might’ve captured the accident and document it all. In this case, there’s no such thing as too much information, so the more, the better.
Do the Paperwork
Paperwork isn’t fun, but thoroughly completing the Employer’s Report of Accident form is a must. This is your platform to tell your side of the story, so use the information gathered to add as much detail as possible. Upon completion, send the form to your claims administrator to kick off the next step of the process.
Keep Track of the Claim
The claim review process can take up to 90 days, so have patience. Stay involved by periodically checking for status updates and to see if there are any roadblocks you can assist with. This will ensure the claim doesn’t fall through the cracks and is resolved in as timely a manner as possible.
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